Neville founded Gfinity in 2012 and has been CEO of the business since its inception. A qualified Chartered Accountant, Neville spent the formative years of his career at Euromoney and The Decisions Group. In 1998 he established a call centre business, The Listening Company, which specialised in multichannel communication applications and high quality customer service solutions. The business was sold in 2011 to Serco for a sum in excess of £60 million at which time it had a turnover of £82 million and employed 4,000 people.
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